Tool Box Shops
  Home » Shipping & Returns  Shopping Basket Contents  |  Checkout    

Shipping & Returns

Shipping Policy

NOTE: On items marked " This item no shipping charges! " this applies to

  • US contiguous 48 states
  • ground shipping only
  • express shipping charges are additional
  • shipping charges to Hawaii, Alaska and Canada (if available) are additional
  • shipping costs to you are non-refundable including those on special free shipping offers. Shippings costs to return the item are your responsibility.

Next Day, 2nd-Day, & 3rd-Day delivery:

All orders can be shipped for Next-Day, 2nd-Day, or 3rd-Day delivery for an additional charge.
Selecting one of these faster delivery methods DOES NOT speed up the manufacturing of your order -- it only speeds up the delivery of your order once it has been manufactured and has left the warehouse.

Cancellations Policy

Should you decide to cancel, notify us immediately. If we are able to cancel your order before it is processed and produced, there is no charge for the cancellation. If the product has been shipped, see Return Policy.

Return Policy

Made to Order:

Items that are made to order are returnable only if they are defective. If you receive a defective or misspelled product, please contact us as quickly as possible at 877 367 4253.

Customer errors are not refundable (if you are placing an on-line order, double-check that your information is correct).

Not Made to Order:

For items that are not made to order, they come with a 30-day satisfaction guarantee. If you're not pleased with such a purchase we will exchange it or refund your money, provided the following:

  1. The item is NOT made-to-order
  2. You call us at 877/367-4253 within 30 days of purchase for a RETURN AUTHORIZATION NUMBER.
  3. Outside of carton must be clearly marked with RA number. Returns shipped without RA number will be refused.
  4. You must return all included parts.
  5. You return the product in it's original package
  6. The product must be in resaleable condition
  7. A 20% repackaging charge on all returns will be charged
  8. Customer errors are not refundable (if you are placing an on-line order, double-check that your information is correct)

Our outbound and inbound shipping costs will be deducted from the refund amount.

Replacement parts will be sent for items that arrive with damaged or defective parts.

For more information please call our Customer Service at 1-877-367-4253.
 Closeout Items
 Shop Categories
Need Assistance?
 Call Toll-Free
 M-F 8am-5pm -- Central Time

 1-877-367-4253

SHOP BY BRAND OF TOOL BOX
  Extreme Tool
  International Tool
  Stack-On
  Remline
  Plano

SHOP BY TYPE OF TOOL BOX
  Parts Storage
  Portable Hand Tool Boxes
  Truck Boxes
  Tool Chests & Roller Cabinets

SHOP BY SIZE OF CHEST/CABINET
  Up to 29"
  30" to 39"
  40" to 49"
  50" to 59"
  70" to 79"

 Information
Shipping & Returns
Privacy Notice
Contact Us
Your Order Status
About Us
Related Web Sites
HACKER SAFE certified sites prevent over 99.9% of hacker crime.
Home | About Us | Contact Us | View Cart | Order Status | Shipping & Returns

SHOP BY BRAND OF TOOL BOX | Extreme Tool | International Tool | Stack-On | Remline | Plano
SHOP BY TYPE OF TOOL BOX | Parts Storage | Portable Hand Tool Boxes | Truck Boxes | Tool Chests & Roller Cabinets
SHOP BY SIZE OF CHEST/CABINET | Up to 29" | 30" to 39" | 40" to 49" | 50" to 59" | 70" to 79"

Need Help Shopping? Call Toll-Free 1-877-367-4253. Monday through Friday -- 8am-5pm -- CENTRAL Time.   We'll be glad to assist you!
© Copyright 2007 netCityShops. All Rights Reserved. Your email address will never be sold to a third party. See our Privacy Policy

netCityShops street logo

SHOP AT ONE OF OUR OTHER FINE STORES

Net City Shops is a family-owned group of stores based in Plymouth, MN. Our goal is to provide you with a great selection of top-quality products at low prices. We take pride in serving you, our valued customer. We invite you to visit one of our other stores. Thank you for your business!